Attaching a trackable file to an email

While you can attach files directly to an email or to a smart email, sometimes these attachments are not delivered to your recipients.

Some mail servers remove file attachments for security reasons, or if the size of the attachment exceeds the limit allowed by the server, or if the organization has strict policies in place that restrict the transmission of certain file types via email.

The better way to send attachments via email is to create a trackable media asset or assets and link to them instead.

Steps to attach a trackable file to an email:

1. Upload the file to the Media Center. [Read instructions here]

2. Create a trackable link for the file. [Read instructions here]

3. Copy the trackable link.

4. Add a download text or button in your email and use the trackable link as the hyperlink.

5. If you're attaching multiple files, repeat steps 1-4 as needed.